This document outlines the terms and conditions of becoming a mystery shopper for Prime Mystery Shopping and the obligations between you and Prime Mystery Shopping.

This is a summary of what is covered in Terms and Conditions:

• how you will be contacted regarding mystery shopping assignments
• how you accept a mystery shopping assignment
• how you complete a mystery shopping assignment
• the type of reward you receive for successfully completing a mystery shopping assignment and how you will be supplied with that reward
• the risks you face in completing a mystery shopping assignment
• an explanation regarding the information you supply as a result of a mystery shopping assignment and who owns it
• your liability to Prime Mystery Shopping
• the obligations Prime Mystery Shopping has to you
• the fact that you are not an employee of Prime Mystery Shopping
• you can conduct mystery shops without having an Australian Business Number (A.B.N.). However, if you do not hold an A.B.N. you may be asked to sign a Statement of Supplier form.
• other matters that you must be aware of and agree to before you can conduct a mystery shop for Prime Mystery Shopping
• special requirements for conducting Automotive mystery shops at Automotive Dealerships


You must read, understand and agree to the Terms and Conditions to become an Prime Mystery Shopper for Prime Mystery Shopping.

By registering as a shopper for Prime Mystery Shopping, trading name for Jeweltaur Pty. Ltd., ABN 69 331 695 874 ("Prime Mystery Shopping") signifies that you are agreeing that:

1. You have read all of these terms and conditions and agree to be legally bound by them. These terms and conditions are a legally binding agreement between you and Prime Mystery Shopping about the requirements for participating in Prime Mystery Shopping mystery shopping opportunities.
2. A " mystery shopping opportunity" will typically involve you interacting with a business and providing online written feedback to Prime Mystery Shopping about that business.
3. There may be special requirements if you are conducting mystery shops at Automotive Dealerships. Typically, these mystery shops involve you going to a Dealership, enquiring about a specified model, test driving a vehicle, asking for a price and then providing feedback to Prime Mystery Shopping about the visit. If you are attending a Real Estate Open for Inspection, you will make enquiries about the property including price and taking note of what happens.
4. When you register as a mystery shopper on the Prime Mystery Shopping online system, Prime Mystery Shopping will keep your details in its database of potential mystery shoppers. When a mystery shopping opportunity arises in a particular area, Prime Mystery Shopping will load that opportunity or assignment into the Open Opportunities section on the Prime Mystery Shopping mystery shopping system. You can then apply for the assignment. Prime Mystery Shopping will review all the applications and if you are successful, Prime Mystery Shopping will put that assignment in your Prime Mystery Shopping mystery shopping system inbox.
5. If you are chosen and then you do not agree to complete the assignment, you must immediately notify Prime Mystery Shopping, who may choose another applicant.
6. Prime Mystery Shopping does not guarantee to notify you of all mystery shopping opportunities. This may be because no suitable opportunities are available in your area, or match your demographic.
7. Whether you are chosen to participate in a mystery shopping opportunity is solely up to Prime Mystery Shopping. Prime Mystery Shopping may choose someone else to participate in a mystery shopping opportunity instead of you (and Prime Mystery Shopping does not need to provide any particular reason for doing so). Prime Mystery Shopping does not have to inform you when you have not been chosen for a mystery shopping opportunity which you have applied for, but may do so from time to time.
8. The payment or benefit supplied by Prime Mystery Shopping after completion of an opportunity in accordance with this agreement between you and Prime Mystery Shopping is the only payment or benefit that Prime Mystery Shopping ever needs to supply to you.
9. You are a mystery shopper at your own risk and you participate in any opportunity entirely at your own risk. Other than the benefit mentioned in clause 7, all costs, losses, expenses or liabilities incurred by you which are associated with an opportunity or being a mystery shopper are your own responsibility and not Prime Mystery Shopping's responsibility. When you are participating in a mystery shopper opportunity (and at all other times) you, and not Prime Mystery Shopping, are completely responsible for yourself and anything that happens to you.
10. You agree that any information you supply to Prime Mystery Shopping in relation to a mystery shopping opportunity or a potential mystery shopping opportunity or via the application to be a mystery shopper is true and correct and you agree to inform Prime Mystery Shopping of any changes to that information.
11. Any comments or materials sent to Prime Mystery Shopping including feedback or review data, such as questions, comments, suggestions, or the like (collectively "Feedback"), is deemed to be the property of Prime Mystery Shopping and Prime Mystery Shopping is free to reproduce, use, disclose and distribute the information to others without limitation subject to any applicable privacy policy published by Prime Mystery Shopping from time to time.
12. You agree to supply at your own cost any equipment or transport necessary for performing a mystery shopping opportunity (unless otherwise advised).
13. When you are performing a mystery shopper opportunity, you are performing the opportunity as someone who has independently contracted to perform a discrete service for Prime Mystery Shopping not as an employee of Prime Mystery Shopping. You agree that nothing in this agreement (or related to this agreement) makes you an employee of Prime Mystery Shopping or makes you an agent or partner of Prime Mystery Shopping or any of its related entities or officers.
14. At all times, you remain independently contracted and, as such, to the extent permissible by law, Prime Mystery Shopping has no obligations in respect of annual leave, sick leave, long service leave, superannuation, workers’ compensation, taxes, accident, sickness and life insurance for yourself. Prime Mystery Shopping has no responsibility to pay you or anyone associated with you for any of these things. Likewise, to the extent permissible by law, Prime Mystery Shopping has no responsibility to pay you or on your behalf wages, superannuation or any other contributions that employers pay including (amongst other things) payroll tax and workers' compensation premiums.
15. You do not have any authority to agree to anything on Prime Mystery Shopping's behalf or to bind Prime Mystery Shopping to any agreement or arrangement or understanding. You are not entitled to act as an agent or employee of Prime Mystery Shopping and must not do anything which would lead any reasonable person to think the contrary.
16. If in relation to or in performing any mystery shopper opportunity you discover or receive any information about a Prime Mystery Shopping client which is not generally known to the wider public, you must keep that information secret unless Prime Mystery Shopping gives you specific written authorization to disclose it. You must not use or profit from any such information you discover or receive unless Prime Mystery Shopping gives you written authorization allowing you to.
17. If Prime Mystery Shopping incurs any cost, loss, expense, liability or damage which is related to you being a mystery shopper or your participation in a mystery shopper opportunity or this agreement (no matter how distantly related), then you agree to immediately pay to Prime Mystery Shopping the full amount of that cost, loss, expense, liability or damage as determined by Prime Mystery Shopping. You also agree that payment of that sum does not remove any other rights Prime Mystery Shopping may have against you. Prime Mystery Shopping may also deduct any amount from any benefit which it owes you.
18. If you hold a registered Australian Business Number (A.B.N.) you will need to supply this number to Prime Mystery Shopping. There is a facility to do this when signing up as a mystery shopper.
19. If you do not have a registered Australian Business Number (A.B.N.) can still participate as a mystery shopper. You hereby declare that you participate in the mystery shopper opportunity in the course or furtherance of an activity, or series of activities, done as a private recreational pursuit or hobby. If you do not hold an A.B.N., you may be asked to sign a Statement of Supplier form to substantiate this.
20. When these terms and conditions mention "Prime Mystery Shopping" they mean Prime Mystery Shopping as well as any of its employees, officers and related bodies corporate (as that term is defined in the Corporations Law).
21. These terms and conditions are governed by the law in force in Victoria, Australia.