Prime Mystery Shopping understands the importance of privacy. This policy has been developed to recognize the rights of clients and shoppers and to keep their information private.

What We Collect

To provide our services to clients we collect from Shoppers information such as:

• Names
• Addresses
• Phone numbers
• Demographic information, e.g. gender, age and location
• Email addresses
• Bank account bsb and account numbers (so we can pay Shoppers)

We will not collect any sensitive information such as race or ethnicity, income, sexual preferences, religious or political views, health issues or membership details.

From Clients we collect:

• Sale Locations such as Dealership Names, Real Estate addresses and Retail Outlet locations
• Consultant Names

How We Use Shopper Information

Any information that personally identifies you may be used by Prime Mystery Shopping to:

• Advise you of mystery shopping opportunities
• Pay you
• Improve our services to shoppers
• Provide to Clients (see below)

What We Provide to Clients

We will limit the Shopper information we provide to Clients to Shopper names, mobile and email address. Clients will have no additional Shopper information provided.

We need to provide Shopper Names to Clients so that they can verify that a Shopper has visited their location and in some cases to flag that Shopper as not being a Customer in their Customer database.

Regarding Client information, we will not disclose any Client information, results or reports to any other Client, Organization or Individual.

Access and Correction to Information We Hold About You

Shoppers supply information when they register as a Shopper in the Prime Mystery Shopping software Shopmetrics.

Once registered Shoppers can edit and alter the information we hold through their login to Shopmetrics.

Shoppers at any time can request to be de-registered and their personal data removed.

You may request this by emailing admin@primemysteryshopping.com.au

Security of Your Information Online

Data transmission over the Internet cannot be guaranteed to be 100% secure. While we will strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products and services.

These activities are conducted at your own risk.

We will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

Changes to this Privacy Policy

Prime Mystery Shopping may amend this privacy policy from time to time by posting the amended version on our web site.