Mystery Shoppers - Frequently Asked Questions
Introduction
Mystery shoppers visit assigned locations anonymously to observe and report on the quality of customer service delivered. The answers submitted by our mystery shoppers enable clients to make employment decisions, reward staff for excellent performance, train staff, and evaluate adherence to company service standards.
Becoming a Prime Mystery Shopper
The process of applying to start work with Prime Mystery Shopping is as follows:
- Go to the online application.
- Fill out the application thoroughly and professionally. (The application is the main method of decision making regarding shopper selection; therefore it is in your best interest that the information provided be presented proficiently).
- Your application will be reviewed.
- When there is work in your area you will be sent an email message. If you apply for an assignment and your application is successful. Prime Mystery Shopping will assign it to you and then able to view the assignment via our website. There you can review the Survey Instructions and the entire brief for the assignment.
Computer Equipment
Prime Mystery Shopping recommends that our shoppers maintain an up-to-date browser and email program on their system.
Payment information
You will receive payment for your assignment after submitting your assignment and having it verified by one of our staff and the client for accuracy and validity.
We run pays twice a month, on the 2nd and 16th day of each month.
Assignment Details
Log in to your Prime Mystery Shopper account via the Shopper Login page at www.primemysteryshopping.com.au/mystery-shoppers/shopper-login.
General
Please contact us on admin@primemysteryshopping.com.au we shall remove your details from our system.